Welcome To My Blog!

 

 

I’m passionate about all things Enterprise Mobility and Cybersecurity.

 

My journey in enterprise mobility began in the early days of BlackBerry, back when BlackBerry devices were the gold standard for secure corporate mobility. I started out supporting customers using the BlackBerry Enterprise Solution (BES)—a platform that enabled businesses to securely manage and deploy BlackBerry devices. At the time, BES was a game-changer, providing IT administrators with centralized control over corporate email, security policies, and remote device management. It was one of the first true Enterprise Mobility Management (EMM) solutions, long before the industry evolved into what we now call Unified Endpoint Management (UEM).

 

Working with BES gave me a strong foundation in mobility management, security policies, and infrastructure integration. I helped organizations set up and maintain BlackBerry Enterprise Servers, troubleshoot device connectivity and synchronization issues, and implement security measures such as remote wipes and encryption policies. These early experiences shaped my understanding of how critical mobility management is to business operations and security.

 

As mobile technology evolved, I transitioned into supporting Android and iOS devices, working with a variety of EMM/UEM solutions, ultimately specializing in Workspace ONE UEM. I’ve been working with the platform since its early days as AirWatch in 2013, gaining over a decade of hands-on experience in support, device management strategy, system integration, and automation with clients and employers, big and small.

 

While the Workspace ONE UEM interface is intuitive, mastering its advanced features—such as system integrations and API-driven automation—requires deep expertise. This has been my focus for many years, helping businesses unlock the full potential of their mobility management platforms and devices. I have a particular fondness for Android devices and extensive experience with Zebra devices, which are widely used in the retail and logistics sectors.

 

To complement my practical experience, I’ve pursued various certifications and formal education in cybersecurity and mobility management:

 

Education

  • Graduate Certificate, Cyber Security – Charles Sturt University
  • Diploma, Information Technology (Cyber Security) – Australian Institute of ICT
  • Diploma, Information Technology – Australian Institute of ICT

 

Certifications

  • Certified Information Systems Security Professional (CISSP) — ISC2
  • Systems Security Certified Practitioner (SSCP) — ISC2
  • Certified in Cybersecurity (CC) — ISC2
  • ICT50220 Diploma of Information Technology (Cyber Security) — Lumify Group
  • VMware Certified Professional – Digital Workspace 2024 — Broadcom
  • VMware Certified Master Specialist – Digital Workspace 2023 — Broadcom
  • VMware Certified Professional – Digital Workspace 2023 — Broadcom
  • VMware Certified Specialist – Workspace ONE 21.X UEM Troubleshooting 2023 — Broadcom
  • VMware Certified Specialist – Workspace ONE 21.X Advanced Integration 2023 — Broadcom
  • VMware Certified Professional – Digital Workspace 2022 — Broadcom
  • VMware Certified Professional – Digital Workspace 2021 — Broadcom
  • VMware Specialist – Workspace ONE Unified Endpoint Management 2020 — Broadcom

 

If you’d like to see my full list of certifications, feel free to check out my LinkedIn or Credly profiles.

 

About This Blog

 

This blog focuses on the Enterprise Mobility Management (EMM) aspect of Unified Endpoint Management (UEM). EMMpowered is where I share insights, best practices, and expert tips to help you navigate the complexities of enterprise mobility management. Whether you’re an IT admin, a mobility engineer, or simply looking to optimize your fleet of managed devices, this blog is here to EMMpower you.

 

Exciting times are ahead for Workspace ONE following VMware’s EUC division spin-out into Omnissa, then subsequent acquisition by KKR. As a standalone company, Omnissa is now more agile, with a renewed focus on customer needs. This shift promises faster innovation and improvements, shaping the future of enterprise mobility.

 

In my downtime, I’m passionate about traveling. I also spend a lot of time tinkering with my Homelab, running Unraid, where I get hands-on with new and interesting open source software, and push the boundaries of my setup.

 

Staying up to date with the latest trends in tech is something I’m excited about, particularly when it involves Android and Mobility. I love deep diving into emerging technologies, and constantly learning, so I can stay on top of the ever-evolving tech landscape.

 

If there’s a topic you’d like to see covered, feel free to reach out to me on LinkedIn – I’d love to hear about the challenges you’re facing in the Enterprise Mobility space!

 

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VMware Certified Professional - Digital Workspace 2024

The VMware Certified Professional – Digital Workspace certification validates that a badge earner can configure, deploy, manage, maintain, optimize, and perform basic troubleshooting of VMware Workspace ONE and related solutions, as well as properly identify and differentiate any needed supporting products and components.

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VMWare Master Specialist Digital Workspace 2023

A VMware Certified Master Specialist in Digital Workspace can design, operate, troubleshoot complex Workspace ONE setups. This certification proves expertise in device management, app distribution, virtual apps, 3rd party identity providers, and multi-factor authentication solutions.

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Certified Information Systems Security Professional (CISSP)

The vendor-neutral CISSP credential confirms technical knowledge and experience to design, engineer, implement, and manage the overall security posture of an organization. Required by the world’s most security-conscious organizations, CISSP is the gold-standard information security certification that assures information security leaders possess the breadth and depth of knowledge to establish holistic security programs that protect against threats in an increasingly complex cyber world.

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Systems Security Certified Practitioner (SSCP)

The vendor-neutral SSCP credential confirms deep technical knowledge and competency in implementing, monitoring, and administering IT Infrastructure in accordance with information security policies and requirements across the organization. The SSCP credential draws from a comprehensive, up-to-date global body of knowledge that ensures candidates have the right information security knowledge and skills to be successful in IT operational roles.

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ICT50220 Diploma of Information Technology (Cyber Security)

Earners of the AIICT ICT50220 Diploma of Information Technology (Cyber Security) course badge have completed instructor-led training in cyber security. This course helps to get foundational skills to promote workplace cyber security awareness and best practices, as well as designing systems to prepare for and respond to cyber security threats.

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VMware Certified Specialist Workspace ONE 21.X Advanced Integration 2023

The VMware Workspace ONE 21.X Advanced Integration Specialist is an expert in integrating Workspace ONE solutions. This certification proves a deep understanding of VMware Workspace ONE UEM, Access, Intelligence, Intelligent Hub, and Hub Services.

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VMware Certified Specialist Workspace ONE 21.X UEM Troubleshooting 2023

The VMware Workspace ONE 21.X UEM Troubleshooting Specialist is an expert in diagnosing issues in Workspace ONE solutions. This certification validates a comprehensive grasp of troubleshooting methods and strategies, and proficiency in resolving problems related to managed devices, apps, and email using tools such as Self-service Portal and VMware Workspace ONE Assist within the Workspace ONE UEM Console.

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VMware Certified Professional Digital Workspace 2023

The VMware Certified Professional – Digital Workspace certification validates that a badge earner can configure, deploy, manage, maintain, optimize, and perform basic troubleshooting of VMware Workspace ONE and related solutions, as well as properly identify and differentiate any needed supporting products and components.

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VMware Certified Professional Digital Workspace 2022

The VCP-DW 2022 certification validates that a badge earner can configure, deploy, manage, maintain, optimize, and perform basic troubleshooting of VMware Workspace ONE and related solutions, as well as properly identify and differentiate any needed supporting products and components.

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VMware Certified Professional Digital Workspace 2021

The VCP-DW 2021 certification validates that a badge earner can configure, deploy, manage, maintain, optimize, and perform basic troubleshooting of VMware Workspace ONE and related solutions, as well as properly identify and differentiate any needed supporting products and components.

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VMware Specialist Workspace ONE Unified Endpoint Management 2020

This badge recognizes a technical expert in integrating VMware Workspace ONE with a customer’s on-premise enterprise systems. The holder can configure Active Directory, Microsoft Exchange or a certificate authority using over-the-air device profiles to improve mobile device and Windows 10/macOS management. The certification validates expertise in implementing and troubleshooting all Workspace ONE UEM components.

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VMware Certified Professional Digital Workspace 2018

The VCP-DW 2018 certification validates that a badge earner can install, configure, manage, maintain, optimize, and perform basic troubleshooting of VMware Workspace ONE and related solutions, as well as properly identify and differentiate any needed supporting products and components.

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Certified in Cybersecurity (CC)

The vendor-neutral CC credential starts newcomers on their path to advanced cybersecurity certifications and future leadership roles. It proves to organizations that newly certified team members understand fundamental security principles and operations, network security and access controls and that they have the skills to meet and exceed performance standards in their beginning roles. All this allows organizations to build a stronger line of defense.